- Missing or incorrectly named index
When you don't specify a name when accessing a site (eg visiting the directly as most do at ://www.domainname.com), the searches through a list of default filenames and will display the first one it finds. Common default names are index., default.htm, index.htm and index. - The first page of your should use one of these names, with all lowercase letters.
When we create your web hosting account, we place a simple index. on the so that there is something there before you your site. If you delete this and don't replace it, then you will see the error message above. To fix this, ensure that the first page in you site is called index. and that the is to the public_html .
- Incorrect Access Control Settings
This error will also be displayed if the access settings for your site's root are set with access criteria which you do not meet. Usually these settings are contained in a called ".htaccess". This is sometimes generated manually, but can also be configured by some web development tools, such as MS .
If you are using , then you should alter the web using this program, and republish your site. In most other cases, manually removing the .htaccess usually solves the problem.
A and the that it is in must have global read - recommended settings are:-
711 or 755 for
711 for and other
- Site has been disabled
If we have had to disable your site to protect other users then this may show as a 403 error - we will attempt to contact you if this is the case.
If none of the above causes apply, please contact Support and we'll be happy to help.
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